This is a strange one I've been experiencing since last week. Not sure what day it started.
When Kaspersky Virus Scanner runs its routine RootKit scan it is meant to complete it in about 15 seconds. Instead it gets to the 90%+ and then sticks there, with the Kaspersky icon in the task bar pulsing to show it is scanning something. It stays at about 97% or 98%, for over 30 minutes and then it completes and clears.
While it is stuck at 97% all internet access is lost. Browsers can't see anything, email won't work, weather widget in the sidebar loses its connection etc... But all other PCs on the network can still access the internet perfectly.
I've done some searching and it seems some other people are having exactly the same problem with Kaspersky's Rootkit scanner part of their virus checker. The problem is that there are no settings for the root kit scanner that anyone can find, and you can't even turn it off.
Anyone got any ideas what could be causing it to hang for such a long time before continuing? Could it be reaching a specific file it doesn't like and locking up? And if so how to I find it? I can't get the program to quite during the scan or do anything.
As you can imagine this is very annoying if you are mid-way though using the internet for something.
When Kaspersky Virus Scanner runs its routine RootKit scan it is meant to complete it in about 15 seconds. Instead it gets to the 90%+ and then sticks there, with the Kaspersky icon in the task bar pulsing to show it is scanning something. It stays at about 97% or 98%, for over 30 minutes and then it completes and clears.
While it is stuck at 97% all internet access is lost. Browsers can't see anything, email won't work, weather widget in the sidebar loses its connection etc... But all other PCs on the network can still access the internet perfectly.
I've done some searching and it seems some other people are having exactly the same problem with Kaspersky's Rootkit scanner part of their virus checker. The problem is that there are no settings for the root kit scanner that anyone can find, and you can't even turn it off.
Anyone got any ideas what could be causing it to hang for such a long time before continuing? Could it be reaching a specific file it doesn't like and locking up? And if so how to I find it? I can't get the program to quite during the scan or do anything.
As you can imagine this is very annoying if you are mid-way though using the internet for something.