I finally got the card today, but it was packaged atrociously in a large cardboard box where it could move around freely with the cables, without any packaging material except a white envelope where the card didn't even fit into fully and that wasn't closed. As a result, the metal bracket at the back was bent and one of the ports was damaged (which needs to be replaced). Seeing as the cables packaged with the card have very heavy connectors it's a wonder that this was all that happened. What do you say to this, zorrofr? I think at least a partital refund would be appropriate.