got mad! mediator 4000di

jvdbossc

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Dear,

I received the product properly well packaged.

I am a little dissapointed, when bying a product it seems to have the first released cdrom and a match chip wich is not compatible with sound blaster. (the readme does not mention S3 cards at all, just voodoo)

I bought it, because like mentioned it had support for S3 pci graphics, realtek network etc.. But it seems it is new old stock...

Well having that said, i am not going to pay for an update, since there is a clear product description of a mediator 4000di, I received probably version 1.000000

This means: not the right chip, not the right software.

What would solve the problem is send me the new cdrom, together with the latest mach chip.

Hope you understand that I do not buy in 2010 a version of 2002?

If you do not understand this mail, have a word with ELBOX.

Thank you,

---------- Post added at 21:12 ---------- Previous post was at 21:09 ----------

:deadhorse

---------- Post added at 21:13 ---------- Previous post was at 21:12 ----------

:explode
 

PhilipMcD

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Is this directed at Elbox?

Their support isn't brilliant I'm afraid.

I owned the 4000Di once, but I actually sold it before figuring out how to get it working. :unsure:
 

Kin Hell

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To be fair, old stock or not, if a MACH chip has been updated for compatability issues, it should be a free upgrade. Just one of several nags with Elbox. :coffee:

Kin
 

jvdbossc

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Tekbox told me that I could request the update at elbox, will look for the papers on monday when I get home.
 

Kin Hell

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50 Euros for the Updated Mach Chip/s & CDROM last year.

Kin
 

jvdbossc

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what?

what?

Do I need to pay again 50 euro's for that ?:mad: For a new product ?
 

Kin Hell

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It was ~ 50 Euros for the A1200 Mediator. The 4000Di might be a different price structure. If you email Elbox, they will respond quickly & tell you how to run tests which you send back to them. From the results, they will tell you if you need the upgrade & advise you accordingly. ;)

Kin
 

jvdbossc

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Kin thank you for taking the time, already :deadhorse getting a little... I just can't take it that they can do product description, support list and not having it in the box. I'll post my mail when ready overhere, and I am not going to temper my reaction whatsoever on this one. Believe me:bomb
 

jvdbossc

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(i've bought a new product with old cd and match chips.?)

(i've bought a new product with old cd and match chips.?)

Dear,

Please advice! Full story below!

(i've bought a new product with old cd and match chips.?)


Kind Regards,

Jurgen van den Bossche


---------- Forwarded message ----------
From: ICI Solutions <info@icisol.com>
Date: 2010/2/16
Subject: RE: ICI Solutions Online Shop - Contact Us Form
To: Jurgen <jurgen@hypnus.be>


Dear Jurgen,
Updated drivers can be freely requested by email from Elbox without any charge.
By registering your product at Elbox as described in the manual you can receive updated drivers from Elbox.
If you encounter some problem following the procedure to obtain updated drivers, please feel free to contact us.
best regards

The
tekbox.be Shop Team
www.tekbox.be

TekBox.Be is an online shop powered and managed by ICI Solutions sprl

----------------------------------------------------------------------------
---------------------------------------------

ICI SOLUTIONS SPRL
Rue du Centre, 3
B-4840 WELKENRAEDT


http://www.icisolutions.be
http://www.icisol.com; http://www.icisol.eu; http://www.icisol.be
Email: info@icisolutions.be

----------------------------------------------------------------------------
---------------------------------------------

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this in error, please contact the sender and delete the material from any
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De : hypnusb@gmail.com [mailto:hypnusb@gmail.com] De la part de Jurgen
Envoyé : dimanche 14 février 2010 21:04
À : ICI Solutions
Objet : Re: ICI Solutions Online Shop - Contact Us Form

Dear,

I received the product properly well packaged.

I am a little dissapointed, when bying a product it seems to have the first released cdrom and a match chip wich is not compatible with sound blaster. (the readme does not mention S3 cards at all, just voodoo)

I bought it, because like mentioned it had support for S3 pci graphics, realtek network etc.. But it seems it is new old stock...

Well having that said, i am not going to pay for an update, since there is a clear product description of a mediator 4000di, I received probably version 1.000000

This means: not the right chip, not the right software.

What would solve the problem is send me the new cdrom, together with the latest mach chip.

Hope you understand that I do not buy in 2010 a version of 2002?

If you do not understand this mail, have a word with ELBOX.

Thank you,

Jurgen van den Bossche,

2009/12/28 ICI Solutions <info@icisol.com>

Dear Jurgen,

Yes we have Mediator 4000Di + MMCD in stock.
And yes we accept of course Bank Transfer (IBAN).

We originally ships only to Belgium, France, Germany, Luxembourg and
Netherlands.
However we accept orders from other European countries, and will ship
international order at a rate calculated according to the actual delivery
address.

best regards
The tekbox.be Shop Team

www.tekbox.be

TekBox.Be is an online shop powered and managed by ICI Solutions sprl

----------------------------------------------------------------------------
---------------------------------------------

ICI SOLUTIONS SPRL
Rue du Centre, 3
B-4840 WELKENRAEDT

Tel: +32 (0)87 68 89 69
Fax: +32 (0)87 68 89 70

http://www.icisolutions.be
http://www.icisol.com; http://www.icisol.eu; http://www.icisol.be
Email: info@icisolutions.be

----------------------------------------------------------------------------

---------------------------------------------

This e-mail has been scanned for all known viruses.

The information transmitted is intended only for the person or entity to
which it is addressed and may contain confidential and/or privileged
material. Any review, retransmission, dissemination or other use of, or
taking of any action in reliance upon this information by persons or
entities other than the intended recipient is prohibited. If you received
this in error, please contact the sender and delete the material from any
computer.



-----Message d'origine-----
De : ICI Solutions Online Shop [mailto:admin.tekbox.be@icisol.com]
Envoyé : lundi 28 décembre 2009 9:42
À : Administrator
Objet : ICI Solutions Online Shop - Contact Us Form


Below is the contact information:
Email: jurgen@hypnus.be
Name: Van den Bossche Jurgen
Phone: 0497 57 14 90
Comments: Hello,

Hi, just checking you have the products I wan't to order still available, I
am looking for the Mediator 4000 Di in short time,

My second question is do you allow Bank Transfer (IBAN) ?

Many Thanks,

Van den Bossche Jurgen,

------------------------

Source code: 29156 / Typed code: 29156
IP: 87.66.21.17
Host: 87.66.21.17
Agent: Mozilla/5.0 (X11; U; Linux i686; nl; rv:1.9.1.5) Gecko/20091109
Ubuntu/9.10 (karmic) Firefox/3.5.5
Refer: http://www.tekbox.be/shopping/contactus.asp

Time: 28/12/2009 9:41:47



 

rkauer

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Return the board and buy a new(er) one from Amigakit.
 

jvdbossc

HypnusBE
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Posts
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Belgium
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txs rkauer, I've send this to elbox, let's see how they respond, I'ven been stupid, should have bought an rgt zorro III card, then my setup would be complete and closed:whistle:
 
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