Half your broadband cost

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Harrison

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I've been with Be (BeThere.co.uk) for just over a year now, and have been happy with their service, and their support staff. When we flooded they performed a smooth simultaneous move of the broadband with the phone-line to the rented house, and then back again once we moved back home.

I'm however deciding to cancel Be as the fibre broadband has just gone live in my area and Be don't currently offer it, so I'm moving to BT Infinity.

On speaking to Be's cancellation team they instantly asked if they could persuade me to stay a further 12 months at half price, and later I received an email with the same offer. This would mean getting their Unlimited package for just £11 a month.

So if any of you are with Be it might be worth ringing their cancellation line and saying you are thinking of leaving. I bet they offer you the same deal.
 
On speaking to Be's cancellation team they instantly asked if they could persuade me to stay a further 12 months at half price, and later I received an email with the same offer. This would mean getting their Unlimited package for just £11 a year.

So if any of you are with Be it might be worth ringing their cancellation line and saying you are thinking of leaving. I bet they offer you the same deal.

I do that regularly with Plusnet. Whilst I can't get fibre, I am on their totally unlimited package for £13/month (+line rental). I am in an area that isn't LLU.

I don't think I've ever paid full price with them :)

I would recommend ANYBODY, once out of contract with their Broadband supplier, ring up and simply ask for your MAC code. It costs you nothing, but gets alarm bells ringing at their side, and you always get put through to a cancellation team. You don't have to use your mac code if you don't intend on switching suppliers.
 
Wow, our broadband rates are SO much higher than yours. Well, at least I finally dropped cable television. Between an antenna, Netflix, Amazon, and a large DVD collection, I don't miss cable at all. :thumbsup:

Heather
 
This also works for contract mobile phones too, after your initial contract period expires, ring them & say you want to leave & cancel your contract, (you need to give 30 days notice usually)
They always put you through to their "retentions department" its their job to keep you with them, they start offering discounts & free phones etc, keep saying no & the lower they go, lol
I had done this many times with company contract phones & personal ones.

My friends grandad did this with Virgin Media cable/broadband & they ended up giving him a discount & free TV for 6 months :)
 
Shame Be (and o2) have just been bought by sky, so Im currently sitting on the fence, if it gets worse Im off to bt and their fibre.

Im on and old o2 package, no traffic shaping and no download limits, so if that changes at all I will be off.

With regards to phones, Ive not done too well for upgrades, left three years ago when they kept saying my upgrade wasnt due, phone them on the day it was due and again it wasnt due, after 3-4 times I went to tmobile, and phoned three to cancel, when they suddenly could do an upgrade.
Tmobile was even stranger, asked for an upgrade to a galaxy s2, got offered the standard price of £35 with 900 mins (that I didnt need) and left it, WAlked into tesco, got an s2, 300 mins, txt and data for £20 a month.
Then had to move my number to another provider and then move it back to tmobile as they cant move from one contract to another, so I just got an o2 sim for a quid from a shop and moved it to o2 and back.
 
Wow, our broadband rates are SO much higher than yours. Well, at least I finally dropped cable television. Between an antenna, Netflix, Amazon, and a large DVD collection, I don't miss cable at all. :thumbsup:

Heather
If you think USA broadband is expensive, try that in Brazil! I pay R$160,00 (that's ~US$80) for internet + a cheap cable TV (discount R$10/US$5 for the TV).:picard
 
Wow, our broadband rates are SO much higher than yours. Well, at least I finally dropped cable television. Between an antenna, Netflix, Amazon, and a large DVD collection, I don't miss cable at all. :thumbsup:

Heather
If you think USA broadband is expensive, try that in Brazil! I pay R$160,00 (that's ~US$80) for internet + a cheap cable TV (discount R$10/US$5 for the TV).:picard

Hey rkauer,
If you wish to run an Ethernet cable to my router, I'll let you share my broadband! :thumbsup:
 
$80? That's it? Paying $180 here, tv, internet & phone .. then another $160 for cellphones .. and I don't even have a "smart" phone (wife does though).

It's ridiculous though. I know my dad & sister in the Netherlands pay way less.
 
Looks like we need to stop moaning about our internet costs in the UK. :-)

The deal I've just setup with BT is including Infinity fibre broadband, plus phone, for £27 a month including unlimited bandwidth and all inclusive calls. Plus £10 a month line rental, so £37 in total.

That will save me quite a lot of money as I was spended £20 a month in calls just to my parents, and those calls are now inclusive.

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Looks like we need to stop moaning about our internet costs in the UK.
Hey, we' re from Britain. We have to moan about everything! I think we now have to moan about how cheap and nasty our broadband is.
 
I pay virgin media £140 a month for tv/phone/broadband. Broadband speed is 120Mb but during peak hours which is 8am-3pm then 4pm-11pm according to the letter i received from them i get around half of my advertised speed. Actually when doing speed tests throughout the day i am never able to get above 30Mb using gigabit ethernet connections directly to the modem/router. After about 11:30pm i can get around 115Mb from the connection. It really does take the p*ss a little. The last thing that really got to me is i have in the last month heavily used my connection for downloading some stuff from underground-gamer and replacing the hdd in my PS3 so had to download my full collection again (about 1TB) so total download for the month is around 2-2.5TB and they've sent me a letter telling me that i am a heavy user and if i continue to use my UNLIMITED connection at that rate then they will be forced to penalise me and slow my connection even further!
 
they've sent me a letter telling me that i am a heavy user and if i continue to use my UNLIMITED connection at that rate then they will be forced to penalise me and slow my connection even further!

Yeah, ain't that some BS.

Advertises Unlimited!

Really means 'severely limited'




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It's probably an example of where the market and competition work so well over here. Shame it does not happen with energy costs properly yet.

I think BTs recent push on broadband customers has helped, so everyone is making packages to compete.
 
I pay virgin media £125 a month for TV, phone & Internet (100mb)

I never get more than 28mb when I run tests :blink:

It's supposed to be unlimited but as mentioned, they can do what they want.

My brother is with BT & has a PS3 he apparently went over his limit & they have started billing him for usage :thumbsdown:
 
I finally dropped my cable service. I pay $58/month for just my 15 Mb Down / 768k Up Internet connection. :( From the sounds of some of the other plans shown here, it's not the worst cost.

Heather

---------- Post added at 08:56 ---------- Previous post was at 08:55 ----------

Aren't you Price Driving the cost of Internet service by discussing it like this?
LOL! Considering these are all prices outside any of our control, we certainly aren't price driving.
 
I never get more than 28mb when I run tests :blink:

Are you connected to your router via Ethernet cable or Wi-Fi? If wireless that will restrict your maximum speed as it's a limitation of the Wi-Fi, not the wan.


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