Hi
@Quickie ,
I sent them an email in August 2024, with a follow up in September when I did not hear back. They did respond 10 days later with a reply that they could not sell to non-UK residents according to the agreement that they signed with Tatung when they bought the remaining Einstein stock.
Sent another email early February this year to see if it is possible to have the 256 sent to a UK address instead, but haven't gotten a response as of yet.
It is a bit odd that they agreed on selling you one, though - seeing that you reside in Spain.
Not sure what is going on. If I could I would visit their business in person.