Centuriontech experience?

  • Thread starter Thread starter Jameson
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I have bought an Atari GoEx drive with LCD. Something else I can't remember.

Everything I ordered arrived in a timely fashion, well packaged, very professional looking.

Worked first time (obviously).

My only negative is that I would have ordered 2x as much as I have if only he had any stock. Also sometimes I will get an email saying something is back in stock but it's all gone in the 30s or so it takes me to respond. (e.g. A CT6x PSU + mounting plate)
 
Have ordered a few things off Centuriontech, all been great. Although a set of A1200 I/O steel plates I ordered and got around to checking a month after arriving were not measured and cut properly. Contacted Pavel (The owner and only person who deals with the products) and a week later got free replacements with free shipping. Unfortunately Centuriontech are a 1 man band. Pavel has to source the parts and also makes these up. The rear IO plates I believe are done elsewhere.

The A1200 LEDs are great. You can choose any colours you want 👍🏻
 
Yessum, issues can sometimes arise - something you ordered may have shown in stock, but the stock total was incorrect and so that item is not presently in stock and will take time to restock in order to fulfill your order.... however when this sort of situation occurs GOOD COMMUNICATION from the seller can go a long way to smoothing out the process. A quick email honestly presenting the issue with an estimated wait time before your order can be processed and posted and the option to cancel, or in some situations, substitute an alternative product is all that is needed and would, in my opinion, keep most customers happy.
 
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