windows 7 help with failing HDD

[Sardine]

getting locking up issues with my NAS/Win 7

just before the pc reboots / freezes I can open event viewer and see

The-driver-detected-a-controller-error-on \Device\Ide\IdePort3

I have 4 disks partitioned how do I for certain know which HDD is causing the issue.

I've tried google but know one seems to know how to link IdePort3 to a physical drive ?

any ideas ?

 

[SaviorX]

assuming the IDE ports are numbered 0-3 (primary Master/Slave, secondary Master/Slave) my assumption is secondary slave.

the easiest thing to do would be to pull the power from them one by one until it stops complaining of course...

 

[johnim]

have you tried looking here

how to get there

http://www.softwareok.com/?seite=faq-Win-7&faq=15

 

[Sardine]

^^ thats excatly what I want to avoid.

If in the Event viewer windows knows EXACTLY which device is starting to fail "ideport3" why cant i just look what HDD is connected to "ideport3", why so mysterious ?

disk manager doesn't help, the drives are all lettered differently to what pychical layout is.
ie.

drive0 = my "E" linked in windows as 1 4tb drive
drive1 = my "E" linked in windows as 1 4tb drive
drive2 = My "C" boot and "G" 2nd partition
drive3 = My "F" drive (this is my suspect)
drive4 = My "D" DVD-R Drive.

pulling drive0 or 1 pulls 4tb
cant pull drive 2 that's OS and data drive
I can only pull drive 3 or DVD.

A very messy solution to a simple "what physical drive is connected to IdePort3" why so hard, know where I can find on the Web gives a simple answer.

 

[ShambleS1980]

i would run hddregen or spinrite.
even the free version of hdd regen will tell you which drive is probably the issue although it wont fix it.

 

[demolition]

Go into the device manager -> Disk drives and double click any drive. There is now a field for 'Location' and I think this is the number you are looking for. Check all drives until you find location 3 and it should be the one you're looking for.

 

[SaviorX]

also, do you have an 'additional' IDE controller (ie: support for more than 4 drives), as there is normally a difference between ports and channels...in which case IdePort3 would probably be referring to that.

oh..wait...4TB drives..so we are actually talking about SATA ports here then....

 

[Sardine]

its a hp proliant microserver n40l

6 ports,

4 hdd bays
1 odd bay
1 esata

ill just run hdd tool and wait the crash and read logs.
i was hoping ideport3 would have some sort of registry entry to what physical device was connected.
bah, humbug.
<<<looks at ebuyer for replacement drive,

 

[SaviorX]

i wonder if it is related to the 4TB drive, this system is not UEFI and may not like drives greater than 2TB

Embedded SATA
controller
SATA Protocol SATA 2, 3Gb/s
SATA Ports 5 internal
Port transfer rate 3Gb/s total
Maximum Capacity up to 8.0TB (4 x 2TB non-hot plug SATA HDD)
RAID Levels Supported RAID 1 (Mirroring)
RAID 0 (Striping)
Logical RAID Volumes
Supported
NOTE: On SATA models with embedded RAID, setup instructions are located in
the MicroServer User Guide

 

[ptyerman]

Another option is download parted magic and burn to CD or usb key and boot from that, (use an older version, the new one is pay for download).
Run gparted and check the disks one by one starting with smart data, it tells you the exact make and model of disk and where it's located.

 

[Sardine]

drive0 = my "E" linked in windows as 1 4tb drive
drive1 = my "E" linked in windows as 1 4tb drive

bad description i guess, its 2*2tb as 4tb partition using windows 7 to link them not the raid controller. (I've had bad experience with on chip raid, unable to move the drives to a different PC without loosing the contents, with windows at least the order and mobo does not matter they just work again)

will run suggested HDD tests and await the errors.