Well i just spent the last hour on the phone with the Microsoft Windows Activation system.
I have a Windows 7 Home Premium Family pack which allows me to use the included license on 3 different computers at the same time.
I currently have it activated on one laptop and have installed it on my newly built desktop machine.
I didn't realise it wasn't activated so tonight it came up and told me i had to activate to continue using windows. So i chose to activate online but that failed telling me the license key was invalid and offered me phone activation.
I rang the toll free number and proceeded to enter all the numbers requested for it to ask me
"How many computers is this software installed on?"
I answered truthfully and said 2 and it told me my license is only to be used with 1 computer and ended the call dead.
I rang back and tried again and when it asked me the same question i lied and said 1 and it told me
"Your license key is invalid, please contact your local Microsoft reseller to purchase a new license" and ended the call.
Third time i didn't press anything and just waited till it put me through to a call centre where a foreign lady proceeded to also tell me my license is only valid for use with one computer!
I spent the last 30-45 minutes arguing with her before she finally acknowledged that i had a family pack and it is in fact valid for use with 3 machines and gave me my activation code.
Why can't Microsoft, just for once, get something right?!
I have a Windows 7 Home Premium Family pack which allows me to use the included license on 3 different computers at the same time.
I currently have it activated on one laptop and have installed it on my newly built desktop machine.
I didn't realise it wasn't activated so tonight it came up and told me i had to activate to continue using windows. So i chose to activate online but that failed telling me the license key was invalid and offered me phone activation.
I rang the toll free number and proceeded to enter all the numbers requested for it to ask me
"How many computers is this software installed on?"
I answered truthfully and said 2 and it told me my license is only to be used with 1 computer and ended the call dead.
I rang back and tried again and when it asked me the same question i lied and said 1 and it told me
"Your license key is invalid, please contact your local Microsoft reseller to purchase a new license" and ended the call.
Third time i didn't press anything and just waited till it put me through to a call centre where a foreign lady proceeded to also tell me my license is only valid for use with one computer!
I spent the last 30-45 minutes arguing with her before she finally acknowledged that i had a family pack and it is in fact valid for use with 3 machines and gave me my activation code.
Why can't Microsoft, just for once, get something right?!
